Order

• Which Avast product to choose ?

• What is downloading ?

• Is downloading fast?

• Is my computer compatible?

• When and how will I receive my order?

• How to order?

• What are the payment methods?

• How quickly will I receive my order?

• My credit card payment doesn't work, what should I do?

• What is Nexway?

• How can I contact Nexway customer service?

• What happens if I lose the software I purchased?

Delivery

• How to obtain the purchased Avast’s license ?

• Can I burn on a CD or a DVD the purchased software ?

• I have not received an order confirmation.

Troubleshooting

• How may I contact Avast Technical Support ?

• How to install Avast ?

• How to upgrade Avast 5.x to Avast 6.x ?

• Is it necessary to uninstall my old anti-virus ?

• How to activate my license in avast! Pro Antivirus or avast! Internet Security ?

• AAVM system detected an RPC error

• Unable to insert license file. The system cannot find the file specified.